Type: Full time
Salary: £ Competitive
Location: Westfield London
COMPETITIVE RATE OF PAY
WESTFIELD LONDON – FLAGSHIP STORE
To sell and Promote the Urban Revivo merchandise through execution of the superior customer service standards. To perform a variety of operational activities as assigned by the Store manager or manager on Duty.
DUTIES OF THE SALES ASSOCIATE – Associated tasks
BUSINESS RESULTS Articulate the brand mission and business goals within the store Execute and model company policies and procedures Respond to and communicate with store management on all competitors, community information that could impact the company business Demonstrate awareness of the store sales goals and results. Participate in staff meetings as needed
CUSTOMER SERVICE Ensure all customers are provided with unapparelled spirited service, including building a repeat customer base. Consistently foster a positive store experience by treating all customers and staff in a fair and consistent manner Effectively manage customer complaints, concerns and needs, and inform the management needed Adhere to and comply with company personal presentation and grooming standards Maintain strong knowledge regarding product in order to communicate to customers for more effective selling
PRODUCT AND VISUAL STANDARDS Ensure consistent and accurate replenishment of the sales floor Comply with visual presentation standards Assist in executing markdowns Assist in the execution of the visual updates in store
OPERATIONS STANDARDS Observe the sales floor and back of house areas for loss prevention and advise management of any unusual activity Execute daily/weekly/monthly opening and closing checklist duties as directed by the Store manager or manager on Duty Perform other duties as assigned, in a timely manner with attention to detail, seek clarification where necessary Attend and participate in the daily team briefs Be available to participate in all store inventory counts, when needed Familiar with the store evacuation process Execute the delivery in take process
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Closing date: 27-03-19
Start date: 28-03-19
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